Work:
The Home Depot Technology Center
Sr. Workforce Scheduler & Forecasting Analyst
Kforce Staffing & Solutions
Workforce Scheduler & Analyst
SEARS HOLDINGS
CUSTOMER CARE NETWORK
SEARS HOLDINGS
CUSTOMER CARE NETWORK
SEARS HOLDINGS
CUSTOMER CARE NETWORK
SEARS HOLDING'S CALL CENTER
Customer Service Representative I
Education:
Austin Community College
High School Diploma
Skills:
Workforce Management Software Aspect Version 6 and 7, Verint (Thin Client, I360, or Web BP), Avaya CMS Version 16.2, Empower (Aspect), RTA, Excel, Access, PowerPoint, and Microsoft Outlook