Position:
Director of Leisure Sales at Turnberry Isle Miami
Location:
Miami/Fort Lauderdale Area
Work:
Turnberry Isle Miami
- Aventura, FL since Jun 2012
-
Director of Leisure Sales
The Newport Beachside Hotel & Resort
- Sunny Isles Beach,FL Sep 2010 - Jun 2012
-
Director of Sales
Marenas Resort
Dec 2009 - Sep 2010
-
Director of Sales & Marketing
One Bal Harbour Resort & Spa
Jun 2008 - Jul 2009
-
Senior Sales Manager
All Conventions
- Miami/Fort Lauderdale Area Sep 2006 - Apr 2008
-
Director of Sales & Marketing
Westin Diplomat Resort & Spa, Hollywood, FL
Aug 2001 - Aug 2006
-
Sales Manager International Sales
Hyatt Hotels
Nov 1999 - Jul 2001
-
Sales Manager Meeting Connections
The Merrion Dublin Hotel
May 1997 - Sep 1998
-
Reservations Manager, VIP Coordinator
Forte Grand Pyramids, Cairo, Egypt
Dec 1995 - Mar 1997
-
International Groups Coordinator/ Business Center Manager
Education:
University of Manitoba 1995 - 1996
Quality Service, Hospitality
Escuela de Turismo Sol 1989 - 1992
Hospitality - Hotels & Resorts Management Degree, hotel management
Interests:
Trainings & Seminars:
Sales Skills; by Hyatt Hotels & Resorts
“Train the Trainer”
Customer Service Culture by Starwood Hotels & Resorts
Branding New Hotels Standards Training; by Starwood Hotels & Resorts
Sales & Marketing Seminars Series I- II-II-IV-V by Starwood Hotels & Resorts
The Neuroscience of Human Relations Seminar
Guest Services & VIP guests quality control by Intercontinental Hotels
How to market groups online
Brand Training by Intercontinental Hotels
Primal Leadership Training
Customer Relations and VIP Guests training by Hyatt Hotels & Resorts
Moving Beyond the Sales Portal – Capturing Mindshare in a Web 2.0
World Marketing to Groups Online
Branding All Conventions Training
Hotels programs: Fidelio, Delphi, Lanyon, among others.
Programs: Microsoft Word, Excel, Outlook, Power point among others.