Position:
IT Director of User Services & Support at University of Pennsylvania, School of Dental Medicine
Location:
Greater Philadelphia Area
Industry:
Information Technology and Services
Work:
University of Pennsylvania, School of Dental Medicine
- Philadelphia, PA since Jul 2011
-
IT Director of User Services & Support
Apple Inc.
Nov 2009 - Oct 2011
-
Specialist
University of Pennsylvania
- Philadelphia, PA May 2009 - Jul 2011
-
IT Support Manager, School of Dental Medicine
Your Part-Time Controller
- Philadelphia, PA Dec 2007 - Apr 2009
-
Bookkeeper
NPower Greater DC Region
- Washington D.C. Jun 2006 - Dec 2007
-
Senior Technology Consultant
Hanley Wood Media
- Washington D.C. Aug 2005 - Jun 2006
-
Systems Engineer
Community IT Innovators
- Washington D.C. Feb 2002 - Aug 2005
-
Systems Engineer
Education:
University of Pennsylvania 2010 - 2014
Barnard College 1997 - 2001
Skills:
Non-profits, Technical Documentation, Server Architecture, Network Design, Process Development, EMR, Dentrix, Project Management, Business Continuity, Dental Imaging, Process Simulation, Nonprofits, IT Strategy, Disaster Recovery, Software Documentation, Customer Service
Certifications:
Essentials of Management, University of Pennsylvania
Advanced Management Program at Penn (AMP-UP), University of Pennsylvania