Work:
Prefabricados Saint-Hilaire SLR - Santiago de los Caballeros
Help Desk Support
aqua products - New Jersey
Technician Specialist
Hodelpa Gran Almirante Hotel & Casino - Santiago de Chile, Regin Metropolitana
Technician Support / Help Desk
Education:
PUCMM - Santiago de los Caballeros
BS Computer Systems Engineering PUCMM Dominican Republic in computer science
Skills:
Extensive experience troubleshooting desktops, laptops, mobile devices, printers Experience in providing LAN/WAN support, topology, IP routing, Networking Addressing, Small office/ Home office networking Knowledge of networking devices like Firewalls, routers, switches and wireless protocols 802.xx also active directory Ability to diagnose, solve, document, and report hardware and software issues Ability to multitask, prioritize and continuously learn new techniques with minimum supervision Passion for technology, and both mentored and independent learning Ability to work under pressure Very good soft skills Bilingual Spanish/ English