Position:
Director, Implementations and Consulting Services at Arise Virtual Solutions Inc.
Location:
Miami/Fort Lauderdale Area
Work:
Arise Virtual Solutions Inc.
- Fort Lauderdale, FL since Jan 2007
-
Director, Implementations and Consulting Services
Willow CSN, Inc.
Feb 2006 - Dec 2006
-
Lead, Instruction & Evaluation
MP Training Solutions
Jan 2003 - Jan 2006
-
Owner, Sr. Training Consultant
Charles Schwab & Co., Inc.
May 2001 - Dec 2002
-
Quality Consultant
Charles Schwab & Co., Inc.
Mar 2000 - Mar 2001
-
Retirement Specialist
Franklin Templeton
Aug 1997 - Jul 1998
-
Fund Information Agent
Education:
Project Management Institute (PMI) 2011 - 2011
Troy University 1994 - 1997
Skills:
International Project Management, Program Management, Certified Project Manager, Remote Team Management, Project Management, Training, Management, Instructional Design, BPO, Outsourcing, Call Center, Customer Experience, Business Transformation, Team Management, Team Leadership, Cross Functional Team Building, Virtualization, Curriculum Development, Curriculum Innovation, Fully bilingual English, Bilingual Communications, Public Speaking, Program Facilitation, Workshop Facilitation, Call Centers, Operations Management, Virtual Teams, Telecommunications, Consulting, Business Process Improvement, Process Improvement, Vendor Management
Interests:
PMI, Project Management, IT, Training and Development, Expertise Requests, Reference Requests, Reading, Intelectual Discourse, Windsurfing, Mountainbiking, Snowboarding, Tennis, Cinema, Ventures, Adventures