Work:
Miami Marlins L.P.
IT Intern (Helpdesk Technician)
Viral Removal and System Recovery - Miami, FL
Freelance Tech Support
Education:
Florida International University - Miami, FL
Bachelors of Science in Information Technology
Miami Dade College - Miami, FL
Information Technology
Miami Dade College - Miami, FL
Associates in Computer Science
Skills:
Skills<br/>Technical: Technical Support, Network/Systems Administration, Virtualization, Storage Management.<br/>Software: Microsoft Office Suite<br/>Programming Languages: Visual Basic, C++, C#, Java, XHTML/DHTML/HTML, CSS, XML<br/>Operating Systems: Windows 7 & 8, Windows Vista, Windows XP, Windows Server 2003/2008/2012,<br/>UNIX, Linux, Mac OS X, VMWare ESXi, Citrix XenDesktop & XenApp<br/>Networking: TCP/IP, DNS, WINS, Network Topologies(LAN/WAN/Star/Ring), DHCP, Cisco Routers and<br/>switches, cabling media(Twisted Pair, Fiber), Routing Protocols(OSPF, EIGRP, BGP), ACL's, VLAN's, NAT,<br/>VTP<br/>Microsoft: SQL Server, Systems Center Operations Manager, Systems Center Configuration Manager