Position:
Business Development Manager at Club Med
Location:
Miami/Fort Lauderdale Area
Industry:
Leisure, Travel & Tourism
Work:
Club Med
- Florida since Apr 2012
-
Business Development Manager
Norwegian Cruise Line
- Miami/Fort Lauderdale Area May 2010 - Mar 2012
-
Business Development Training Manager: National Accounts
Carnival Cruise Lines
- Miami/Fort Lauderdale Area May 2006 - Nov 2009
-
Business Development Manager- Regionally in the Northeast US
Carnival Cruise Lines
- Miami/Fort Lauderdale Area Dec 2002 - May 2006
-
Personal Vacation Planner
Radisson Bahia Mar
Jan 2001 - Jan 2002
-
Assistant Restaurant Manager/Manager on Duty
Dan Marino's Town Tavern
Jan 2000 - Jan 2001
-
Bartender/Trainer
Walt Disney World
Jan 1998 - Jan 1999
-
Hospitality Management Intern
Education:
American Intercontinental University 2001 - 2002
Masters, Global Technology Management
Eastern Illinois University 1995 - 1999
Bachelors of Science, Hospitality
Mother McAuley Liberal Arts High School 1991 - 1995
High School, General Studies
Skills:
Public Speaking, Strategic Planning, Partner Relationship Management, Hospitality, Resorts, Promotions, Cruises, Guest Satisfaction, Customer Satisfaction, Event Management, Partner Management, Revenue Analysis, Hotel Management, Travel Management, Hospitality Industry, Hotels, Leisure Travel, Hospitality Management, Vacation, Leisure, Tourism
Interests:
Currently studying to speak French.
Awards:
Supplier Liason of the Year
NACTA
Top Goal Achiever USA Sales, Winter 2013
Club Med
Awarded for being the top, overall goal sales achiever.
Top Group Sales Goal Achiever
Club Med
Awarded top achiever for selling group travel.
Certifications:
Leadership Academy, Florida International University
NCL University Freestyle Certified, Gold Shield, Norwegian Cruise Line
Customer Centric Selling, CCS
ACM (Accredited Cruise Manager) *Currently enrolled*, CLIA