LISA A BENNETT
Nursing at 52 Ave, Saint Petersburg, FL

International Software Technology for Duke Energy - Saint Petersburg, FL
Defect Analyst WinTec Arrowmaker - Tampa, FL
Consultant/Technical Writer International Software Technology for Duke Energy - Saint Petersburg, FL
Consultant/Technical Writer WinTec Arrowmaker - Orlando, FL
Edge Dynamic Consultant IBM - Saint Petersburg, FL
Independent Contractor - Instructional Designer Fidelity National Information Services - Saint Petersburg, FL
Knowledge Management Administrator Fidelity National Information Services - Saint Petersburg, FL
Instructional Design Manager Concurrent Technologies Corporation - Largo, FL
Sr. Instructional Designer/Project Manager St. Petersburg College - Saint Petersburg, FL
Curriculum Designer

Indiana University - Bloomington, IN
M.S. in Instructional Systems Technology Syracuse University - Syracuse, NY
M.S. in Mathematics Education SUNY at Potsdam - Potsdam, NY
B.A. in Mathematics & Economics

bility to document business processes and write detailed functional requirements, Creates and develops business process documentation and supporting documentation which include processes, policies, procedures, instructions, manuals, guides, job aids and related/required documentation for paper, multimedia or web-based publication, Conducts interviews with various users and technical staff to gather data for documentation, and works collaboratively with Subject Matter Experts (SMEs), Researches and translates technical information into manuals and/or web-based documents for nontechnical and technical users, Clear and concise writing skills, Proficient in Microsoft Office software including Microsoft Sharepoint, screen shot utilities (Snagit, Captivate, Hypersnap), Internet applications, & basic networking concepts, Strong attention to detail and outstanding organizational skills, Excellent analytical and problem solving skills, Resourceful ability to use all tools, expertise and knowledge bases to investigate and resolve problems, Strong customer communication skills (oral and written) with the ability to communicate technical issues to non-technical customers, Ability to learn new products and technology quickly, Ability to prioritize assignments and adjust to changing priorities with short notice, Ability to manage multiple projects and develop and maintain project plans, Can take on challenging assignments, projects and deadlines, and consistently meet or exceed goals, Ability to form strong partnerships with clients, subject-matter experts, vendors and stakeholders