Linda R Laganga
Professional Counselors at Dickenson Pl, Denver, CO

Director of Quality Systems & Operational Excellence at Mental Health Center of Denver

Mental Health Care

Mental Health Center of Denver since 1994 - Director of Quality Systems & Operational Excellence University of Colorado Denver - Denver Aug 2010 - Dec 2012 - Lecturer University of Colorado at Boulder 2007 - 2009 - Lecturer Consilium 1984 - 1993 - Director of Customer Services Boeing Computer Services 1983 - 1984 - Technical Representative Pacific Gas & Electric 1980 - 1983 - Resource Analyst Pratt & Whitney 1977 - 1978 - Programmer / Analyst

University of Colorado Boulder - Leeds School of Business 2001 - 2006
Ph.D., Operations Research Rivier College 1989 - 1994
M.A., Clinical Mental Health Counseling Rensselaer Polytechnic Institute 1978 - 1979
M.S., Operations Research & Statistics University of Rhode Island 1973 - 1977
B.S., Applied Math and Computer Science

Lean Process Improvement, Mental Health First Aid, Service Management, Strategic Planning, Quality System, Process Improvement, Leadership, Management, Analysis, Healthcare, Management Consulting, Change Management, Business Strategy, Business Process Improvement, Nonprofits, Research, Data Analysis, Project Management, Access, Project Planning, Teaching, Quality Assurance, Program Management, Team Building, Mental Health, Training, Conference Planning, Appointment Scheduling, Operations Management, Operations Research, Simulation Modeling, Public Speaking, Organizational Development, Workshop Facilitation, Start-ups, Integration, Quality Management, Statistics, Leadership Development, Employee Training

management of service operations, strategic planning, cinic scheduling, quality improvement, health care integration, behavioral / mental health care

* Decision Sciences Journal: Best Paper Award, 2007 * Mayo Clinic Conference: First Place Award, 2010, Driving Clinical Quality Improvement through Mental Health Recovery Control Charts * Colorado Behavioral Health Council Golden Abacus Award for Lean Process Improvement, 2009 * Who's Who in Science and Engineering 2011-2012 * Who’s Who in Medicine and Healthcare 2011-2012 * Who's Who in the World, 2010-2012 * Who's Who in America, 2009-2012 * Who's Who of American Women, 2010-2011