Linda Lou Daniels
Nursing at 100 Ave, Denver, CO

License number

Colorado 70737

Issued Date

Aug 1, 1981

Renew Date

Sep 30, 1985

Expiration Date

Sep 30, 1985

Type

Registered Nurse

Address

941 W 100Th Ave, Denver, CO 80221

Professional information

Linda Daniels - Centennial, CO

Work:

Office Team/ Robert Half
Temporary Staff in Healthcare Administration Great Clips - Littleton, CO
Part Time Cosmetologist Contra Costa County - Concord, CA
Lead CSR Lifelong Medical Care - Berkeley, CA
Patient Accounts Rep-Coder for several clinics Modis IT, Inc - Greenwood Village, CO
Contracted LVL 2 Escalations Provisioner and Order Manager JCIT, International - Englewood, CO
Contracted Training Coordinator Modis IT, Inc - Piscataway, NJ
Contracted Access Project Manager Kagi, Inc. - Emeryville, CA
Contracted Lead Account Manager Touch America, Inc. - Greenwood Village, CO
Broadband Designer III, Sr. Service Delivery Firstworld, Inc - Greenwood Village, CO
Broadband Designer Sr. Service Delivery Qwest Communications - Denver, CO
CSR, Retention Dept. Lead, Broadband Designer, Co-location Project Manager

Education:

CSU Global - Online
BA in Business Management

Skills:

Administrative Skills: Oracle Peoplesoft daily use MS 07: Project, Word, Excel 07, Outlook 07, Power Point 03, Access. Salesforce (Administrator level), NetSuite and ACT. Editing and proof reading in depth technical documents. Grammatical and spelling errors found quickly. Travel arrangements for executives. Conduct research, compile data, and prepare reports for consideration by executives. Resource management of up to16 engineers using MS Project 03. Typing speed: 63 wpm, Data Entry: 8000 ksph alpha numeric. Lead 11 CSR's; attendance, training, conflict resolution, takeover difficult calls. Technical Skills Electronic technical access service requests sent using proprietary telecom portals. Broadband design and technical support, analyzing segments and path reports using Granite/Xng. 8 Yrs. Business to Business support and service delivery experience. Account Management for E-Commerce Merchant Services. Organizational load leveling skills used daily to optimize work performance. Electronic test and turn up, Diamond Craft DSLAM card maintenance and monitoring. Facility & Equipment applications used: Xng (Web/Client/WorXing), TBS/Metasolve, Prov Gui, NIMS. Customer service using an inbound queue to issue trouble tickets on: Right now, Remedy and Eagle trouble ticket system, managed by outbound and email communication. Carrier portals used: Covad, AT&T Pmap and Caf, AT&T Toolbar, AT&T Trouble Ticket, Verizon-Vtag-WISE-LSI, Sprint, Qwest-C.O.R.E. & CEMR, MCI, SBC Bell South, and L3