Position:
Manager Technical Assistance Center at Sharp HealthCare
Industry:
Health, Wellness and Fitness
Work:
Sharp HealthCare
since Jan 1997
-
Manager Technical Assistance Center
Scripps Health
Jul 1986 - Jul 1996
-
Access Manager
Education:
EXIN 2004 - 2004
Certified ITIL Practioner, ITIL Service Management
Cuyamaca College
Associate of Arts
Trinity College
BS, Info Technology, Information Technology
Skills:
Professional in Service Management (PSM CM), Service Management, CRM, Team Building, Incident Management, ITIL, BMC Remedy, Service Desk
Awards:
Professional in Service Management (PSM CM)
itSMF
Certifications:
ITIL V3 Foundations, Loyalist Certification
ITIL V3 Service Operations, Loyalist Certification
ITIL V3 Service Transition, Loyalist Certification
ITIL V2 Foundations, Loyalist Certification
ITIL V2 Service Management Practioner, Loyalist Certification
ITIL Expert Certification, Loyalist Certification