LINDA DAVIS
Nursing in Colorado Springs, CO
License number
Pennsylvania RN207710L
Category
Nursing
Type
Registered Nurse
Address
Address
2
Colorado Springs, CO 80915
Pennsylvania
Pennsylvania
Personal information
See more information about LINDA DAVIS at radaris.comName
Address
Phone
48 Butler St, Ford City, PA 16226
47 S Valentine Dr, Garnet Valley, PA 19060
4866 S Oak Ct, Littleton, CO 80127
4841 Dillon Dr, Pueblo, CO 81008
4833 Brian Rd, Mechanicsburg, PA 17050
Professional information
Associate At Booz Allen Hamilton
Position:
Associate at Booz Allen Hamilton
Location:
Colorado Springs, Colorado Area
Industry:
Defense & Space
Work:
Booz Allen Hamilton
-
Associate
Independent Writing And Editing Professional
Location:
Colorado Springs, Colorado Area
Method And System For Providing Network Interactive Voice Response With Intelligent Call Routing Integration
US Patent:
7221753, May 22, 2007
Filed:
Mar 4, 2003
Appl. No.:
10/378713
Inventors:
Daniel Thomas Hutton - Elbert CO, US
Belinda Ann Kent - Castle Rock CO, US
Linda K. Davis - Colorado Springs CO, US
Belinda Ann Kent - Castle Rock CO, US
Linda K. Davis - Colorado Springs CO, US
Assignee:
Verizon Business Global LLC - Ashburn VA
International Classification:
H04M 3/00, H04M 5/00
US Classification:
37926511, 37926601
Abstract:
An approach for providing interactive voice response services is disclosed. A voice response platform receives a call and generates an automated menu in response. The menu, according to one embodiment, includes an option to transfer the call to an available agent and in response thereto the voice response platform transmits a request for the available agent to an intelligent call router (ICR) over a communications network. The intelligent call router receives the request for the available agent and transmits identification information for the available agent to the voice response platform. The voice response platform then transfers the call to the available agent based on the identification information for the available agent.