Work:
Teleperformance
United Health Care Trainer
Convergys - Tamarac, FL
Customer Service & Problem Resolving Representative II
Famous Footwear - Fort Lauderdale, FL
Shift Leader
Broward General Medical Center - Fort Lauderdale, FL
Administrative Assistant
Education:
Florida Atlantic University - Boca Raton, FL
BS in Health Service Administration
Broward College - Coconut Creek, FL
AA in Liberal Arts
Northeast High School Oakland Park - Oakland Park, FL
Liberal Arts
Skills:
Fluent in both English and Creole Excellent working knowledge of Microsoft Operating Systems and Applications. Type 37+ WPM Experience in adult learning theory and practical application Transaction Monitoring for Quality Control