Work:
USAF - Colorado Springs, CO
Service Desk Crew Lead
USAF 20th Communications Squadron - Sumter, SC
Information Protection Technician/Help Desk
USAF 27th Fighter Wing - Clovis, NM
Avionic Systems Technician
Education:
Community College of the Air Force - Shaw AFB, SC
Bachelors in Information Systems Technology
Skills:
Active Directory, Exchange, NetApp DC, DNS, DHCP System Center Configuration Manager Retina Security Scanner, Vulnerability Management System Operating systems Windows XP, Vista, 2007, Unix Microsoft Office 2003, 2007, 2010, mIRC, Public Key Infrastructure Trusted Agent Remote system controls Information backups and recovery Network shared files and security Roaming profiles Citrix Management and Terminal Services Remedy and Siebel ticket tracking systems Familiar with CISCO IP phones and Tanberg systems