Work:
Washington State Employment Security Dept.
- Greater Seattle Area Aug 2009 - May 2013
-
Intake Specialist 3
Siemens IT Solutions and Services, Inc.
Aug 2003 - May 2009
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Computer Support Technician
Siemens Business Solutions
2000 - 2003
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Technical Support
Entex Business Services
1996 - 2000
-
Customer Service/ Helpdesk
International Kitchens
- Bellevue, Washington Jul 1989 - Aug 1996
-
Receptionist/Office Assistant
Safeway
- Bellevue - King County Sep 1980 - Sep 1985
-
Journeyman Cashier/ Price Changer
Education:
Green River Community College
Skills:
SharePoint, Active Directory, FrontPage, Windows, Access, Outlook, Administration, Problem Solving, Desktop Support, XP, Software Installation, Computer Hardware, Servers, Powershell, Troubleshooting, Technical Support, Microsoft Exchange, IT Service Management, Process Improvement, ITIL, System Administration, Windows Server, Disaster Recovery, System Deployment, Windows 7, Visio, Customer Service, Team Leadership, Program Management, IIS, SQL, Databases, Microsoft Office, Microsoft Excel, Networking, Help Desk Support, Microsoft Technologies, Microsoft Office 2007, IT Operations, Hyper-V
Interests:
Ham Radio License 10yrs;
CERT and FEEMA certificates;