Work:
R systems
Tier 1 Technical Support
Universal Health Systems
IS Support Specialist/SR Support Tech
Dell Perot Systems - Los Angeles, CA
Help Desk Specialist
Perot Systems - Los Angeles, CA
Senior Support Specialist
Intratek Computer Inc - Beach, VA, US
Help Desk Analyst
School District of Hillsborough County - Gibsonton, FL
Network Administrator/Computer Teacher
Education:
AMERICAN INTERCONTINENTAL UNIVERSITY - Los Angeles, CA
MBA in Marketing
DEVRY UNIVERSITY - Business Information Systems, Business Administration, BS
BS
Skills:
Computer Skills Windows 3.1, Windows 95, Windows 98, Windows NT, Windows 2000 Professional, Windows XP Home/Professional, Windows Vista. MS Outlook [] MS Office [] Word Perfect OPAS, Remedy, HP Service Manager, CA Service Desk Internet Explorer, Safari, Mozilla Firefox, Netscape Navigator Microsoft Exchange, Active Directory, Citrix, Remote Desktop, Altiris, Lotus Notes, AS400 Bankers Insight, FISERV, Operational Desktop, ADP, SAP, Lawson, PeopleSoft Exposure to: IIS, DNS, WINS, DHCP, NetBEUI, IPX/SPX, 10/100 MB/ Gigabit, Fast Ethernet, SQL, and VPN.