Work:
Pearson
Quality Assurance Program Support
Spartan Learning Academy
Instructor and Tutor
Leading Edge - Austin, TX
Administration Assistant
Greater Texas Federal Credit Union - Austin, TX
Senior Records Management Representative
China Wall Restaurant - Round Rock, TX
Hostess, Cashier
Education:
Texas State University - San Marcos, TX
BS in Liberal Arts of Psychology
Skills:
Innovative and result oriented problem solving. 5+ years experience in customer service. Tri-lingual: Vietnamese, and French. Computer proficiency in: Windows and Mac systems, MS 2010 (OneNote, Word, Excel, PowerPoint, and Outlook), OnBase, CRT, Adobe Acrobat, NACs, Crystal, Ultra Edit, UltraCompare, StuffIt and 52 WPM Quick to master new technologies and processes. Responsible with handling of confidential information.