Industry:
Information Technology and Services
Work:
Level 3 Communications
- Broomfield, CO Apr 2009 - Sep 2012
-
Media NOC Engineer
Jabber, Inc.
Aug 2006 - Apr 2008
-
Technical Support Engineer
Sun Microsystems
Nov 2000 - Aug 2006
-
NOC Engineer
Education:
Southern Polytechnic State University 1981 - 1983
Skills:
Solaris, Linux, Windows, Microsoft Office 2007, Apple, Mac OS X, Camtasia, SnagIt, Customer Service, Client Communications, Change Management, Event Management, Account Management, Program Management, Team Coordination, Team Management, Offshoring, Team Leadership, Cross-functional Team Leadership, Technical Training, Staff Training, Training Delivery, Writing Skills, Technical Documentation, Editing, Wikis, Wiki Markup, International Teams