Position:
Sr. Consultant at Author-it Software Corporation
Location:
Tampa/St. Petersburg, Florida Area
Industry:
Information Technology and Services
Work:
Author-it Software Corporation
since Jan 2008
-
Sr. Consultant
Alvarez&Marsal, LLC
Jun 2007 - Jan 2008
-
Information Planning and Design
Info By Design
Dec 2004 - Jul 2007
-
Author-it Consultant
PricewaterhouseCoopers
Jan 2006 - Jun 2007
-
Documentation and Training Specialist
AnyDoc Software
2004 - 2005
-
Technical Writer
Pilgrim Software
Oct 2000 - Jun 2004
-
Sr. Technical Writer
Higman Healthcare
Oct 1999 - Oct 2000
-
Editor
Education:
Mercer University 2006 - 2009
MS, Technical Communication Management
University of South Florida 1995 - 1999
BA, English/Technical Writing
Skills:
Content Management, Single Sourcing, Author-it, FrameMaker, Instructional Design, Usability, Knowledge Management, Software Documentation, Technical Writing, Information Design, Technical Communication, CMS, Technical Documentation, RoboHelp, Business Process, XML, Enterprise Content Management, Online Help, Helping Clients Succeed, Computer Software Training, Proposal Writing, Content Strategy, Information Architecture, Business Analysis, E-Learning, HTML, Software Implementation, Content Development, Enterprise Software, Requirements Analysis, SharePoint, Cloud Computing
Interests:
Content management technology, knowledge management, usability, better ways to deliver training, travel, distance running, trail running