Work:
Walgreens, Inc - Orlando, FL
Operations Manager
Express Scripts, Inc - Saint Marys, GA
Senior Account Manager
LabCorp - Tampa, FL
Medical Laboratory Technician, Toxicology
State of Florida - Tallahassee, FL
Government Regulatory Specialist
Sprint PCS, Inc - Tallahassee, FL
Operations Supervisor
Education:
Technical Center - Tampa, FL
Medical Laboratory Technician
Florida Agricultural & Mechanical University - Tallahassee, FL
Biology/Chemistry
Skills:
Call Center Management<br/>Call Center Experience<br/>Performance Management<br/>Process Improvement<br/>Problem Solving<br/>Project Management<br/>Client Relations<br/>Client Relationship Management<br/>Regulatory<br/>Quality Assurance<br/>Training & Development<br/>Coaching<br/>Microsoft Office Suite<br/>Communications<br/>Computer Skills<br/>Public Speaking<br/>Account Management<br/>Budget Management<br/>Employee Engagement<br/>Supervision<br/>Operations Management<br/>Operational Excellence<br/>Interpersonal Skills<br/>Interviewing<br/>Recruiting<br/>service delivery<br/>Telecommunications<br/>Type 45 Wpm<br/>Team Building<br/>Team Leadership<br/>Teamwork