Position:
Application Processing Supervisor at Project Management Institute
Location:
Greater Philadelphia Area
Work:
Project Management Institute
- Newtown Square, PA since Dec 2011
-
Application Processing Supervisor
Motorola
May 2008 - Dec 2010
-
Manager, Customer Operations
Motorola
Oct 2005 - May 2008
-
Sr. Customer Advocate
Motorola
2000 - 2005
-
Customer Service Team Leader
Motorola
May 1997 - 2000
-
International Customer Service representative
Air-Shields, Inc (now Draeger)
Jun 1990 - May 1997
-
International Correspondent
Education:
Pennsylvania State University-Great Valley Graduate Center 2011 - 2011
Certificate, Project Management
Allegheny College 1986 - 1990
BA, French, Economics
Bishop McDevitt High School
Skills:
Project Management, Account Management, Training, Cross-functional Team Leadership, Telecommunications, Process Improvement, Program Management, Six Sigma, Product Management, Team Leadership, Team Building, Customer Experience, Customer Satisfaction, Project Planning, Leadership, Management
Interests:
Business: management, training, Inside Sales, quality
Personal: volunteering, theatre, music, movies, fitness
Honor & Awards:
Digital Six Sigma Green Belt - 2007
2008 Women's Business Council award for excellence in Community Outreach
Best new team Southeast Philadelphia - 2007 - Recognized by the Southeastern chapter of the March of Dimes for starting new team at Motorola raising $15,000 in its first year.
2005 & 2006 BRAVO awards for work on Sarbanes-Oxley