KATHLEEN M DOUGHERTY
Radiology in Philadelphia, PA

Program Manager, US Project Office at QVC

Retail

QVC - West Chester, PA since Feb 2012 - Program Manager, US Project Office Sykes Jan 2005 - Feb 2012 - Senior Director, Program/Project Manager, Government Programs Titan Corporation 2003 - 2005 - Consultant, Project Manager Merrill Lynch 2000 - 2001 - Vice President Summit Bank 1996 - 2000 - Vice President, Retail Call Centers Colonial Penn Life Insurance - Philadelphia, PA Aug 1987 - Jul 1996 - Director, Life & Health Sales & Service

DeVry University
Bachelor of Science, Project Management/Technical Management Penn State University

Call Center, Strategic Planning, Customer Relations, Requirements Analysis, Continuous Improvement, Client Services, Cross-functional Team Leadership, Team Leadership, Client Relationship Building, Certified Project Manager, Program Management, Government Contracts, financial services, insurance, Operations Management, Contact Center Management, Contact Center Consulting, Contact Center Optimization, Customer Experience, Customer Retention, Customer Service Operations, Project Portfolio Management, project mananagement, Business Strategy, Capital Budgeting, Operating Budgets, Training Delivery, Drafting Policies, Procedure Manuals, Vendor Management, Manage Client Relationships

Consultant at Franchise Consulting Associates, Inc

Professional Training & Coaching

Franchise Consulting Associates, Inc - Raleigh-Durham, North Carolina Area since Dec 2010 - Consultant Planet Beach Franchising Corporation 2012 - 2012 - Franchisee Roche Diagnostics Jan 2000 - May 2011 - Molecular Account Manager Christiana Care Health System 1990 - Dec 1999 - Molecular Technologist Thomas Jefferson University - Philadelphia, PA 1985 - 1990 - Cytogenetic Technologist Johns Hopkins University 1986 - 1987 - Cytogenetic Technologist, Bone Marrow Transplant

West Chester University of Pennsylvania 1990 - 1992
MS University of Delaware
BA, Biology

Workout Specialist at Partners for Payment Relief, Paraprofessional Aide at Radnor Township School

Financial Services

Partners for Payment Relief - Newtoen Sqaure, Pa since Oct 2011 - Workout Specialist Radnor Township School since Feb 2009 - Paraprofessional Aide Pa. Co-op Extn. Feb 2009 - Jun 2011 - Nutrition and Wellness Educator Solvay Pharmaceuticals, Boehringer Mannheim Corp., Visitec Co., Florida Department of Citrus 1985 - 1996 - Hospital Sales Representative and Nutrition Consultant

The Compassionate Friends of Delaware County
Assist families Norm & Lou's Restaurant
Floor Supervisor The Compassionate Friends of Delaware County
Volunteer The Compassionate Friends of Delaware County Planned Parenthood - Southeastern, PA

La Salle University - Philadelphia, PA
Bachelor of Science in Nursing St Mary's Medical Center
Community Health Belmont Treatment Center Einstein Medical Center
Medical Cent Cooper University Hospital Thomas Jefferson University Hospital
Nursing Community College of Philadelphia - Philadelphia, PA
Counseling

The Compassionate Friends of Delaware County
Assist families Norm Lous Restaurant
Floor Supervisor The Compassionate Friends of Delaware County
Volunteer The Compassionate Friends of Delaware County Planned Parenthood - Southeastern, PA

La Salle University - Philadelphia, PA
Bachelor of Science in Nursing St Marys Medical Center
Community Health Belmont Treatment Center Einstein Medical Center
Medical Cent Cooper University Hospital Thomas Jefferson University Hospital
Nursing Community College of Philadelphia - Philadelphia, PA
Counseling

registered nurse at Methodist Hospital

Hospital & Health Care

managing director at uphs

Health, Wellness and Fitness

Managing Director at UPHS

Health, Wellness and Fitness