Work:
Exempla Healthcare
LPN Team Leader
BJ's Brewhouse- Restaurant
Restaurant Server
Alternative Lending
Loan Officer
Groggery Lounge
Supervising Bartender
Education:
Mile High Adjuster - Denver, CO
Adjuster All Lines Pre-Licensing
Concorde Career College
Practical Nursing
School of Mortgage Lending
Certificate of Loan Origination
Skills:
COMMUNICATION SKILLS- Listened attentively to gather all necessary information to provide an educated solution. Lead group discussions where we openly expressed ideas and concerns, provided feedback and welcomed constructive criticism, Negotiated to resolve conflict. ORGANIZATIONAL SKILLS- Planned and coordinated daily tasks to meet strict deadlines,managed projects efficiently, completed necessary documentation per policy and procedures. CUSTOMER SERVICE SKILLS- Established strong working relationships with customers. Resulting in high referrals, loyal customers and repeat business. Engaging and empathetic to all concerns, resolving complaints to 100% satisfaction. Made every customer feel they were my highest priority.