Position:
Quality Management Specialist at The Management Group, Inc.
Work:
The Management Group, Inc.
- Madison, Wisconsin since Apr 2011
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Quality Management Specialist
Wisconsin Center for Performance Excellence
- Madison, Wisconsin 2003 - 2011
-
Board of Examiners, Volunteer position
Group Health Cooperative-South Central Wisconsin
Oct 2009 - Oct 2010
-
Registration Services Project Manager
Dean Health System
Mar 2002 - Mar 2009
-
Director, Clinic Support Services (2006 to 2009)
Colonial Club Senior Activity Cnter
- Sun Prairie 2001 - 2007
-
Past Board Member
Dean Health Systems
2004 - 2006
-
Business Services Director
Oxford Life Insurance Company
Mar 1998 - May 2001
-
Assistant Vice President/Program Manager
NORTH AMERICAN INSURANCE COMPANY
Mar 1997 - Mar 1998
-
Director of Compliance and Agency
NORTH AMERICAN SPECIAL RISK ASSOCIATES
Jan 1996 - Jan 1997
-
Director of Claims and Customer Service
Epic Life Insurance Company
Jan 1995 - Mar 1996
-
Senior Product Manager
Epic Life Insurance Company
Jan 1991 - Jan 1995
-
Director of Insured Services
CIGNA COMPANIES
Jan 1980 - Jan 1991
-
Product Manager/District Manager
Education:
University of Phoenix 2009 - 2011
Bachelor Degree, Healthcare Administration
College of Lake County 1983 - 1986
Certificate, Management
North Park University 1972 - 1974
Skills:
Quality Assurance, Training, Policy, Social Services, Continuous Improvement, Coaching, Healthcare, EMR, HIPAA, Case Managment, Program Development, Healthcare Management, Project Planning, Human Resources, Analysis, Quality Management, Customer Service, Budgets, Medicaid, Insurance
Interests:
Dog rescue, biking, hiking, supporting senior care organizations