KAREN B SMITH, IBCLC; RN
Nursing at Old San Francisco Rd, Sunnyvale, CA

License number

California RN 309495

Professional information

Technical Writer At Netapp

Location:

Rochester, Minnesota Area

Industry:

Writing and Editing

Work:

NetApp - Sunnyvale, CA Oct 2011 - Apr 2013 - Information Engineer Mayo Clinic - Rochester, MN Oct 2010 - Sep 2011 - Interactives Writer Health Level 7 Aug 2009 - Jan 2011 - Technical editor and DITA information architect International Business Machines Aug 2001 - Mar 2008 - Advisory software engineer Informix Software Dec 1995 - Aug 2001 - Principal technical writer IBM Oct 1986 - Oct 1994 - Associate information developer

Education:

Drexel University 1984 - 1986
MS, Science & Technical Communication The Evergreen State College 1974 - 1976
BA, Biology, Art Lewis and Clark College 1972 - 1974
None

Skills:

Content writing, Editing, Technical Writing, Information Architecture, DITA, Team Leadership, Project Planning, Graphics, Online Help, Software Documentation, Web Content, Web Applications, FrameMaker, Technical Communication, Technical Documentation, Content Management, Indexing, Testing, Content Writing, XML, Agile Methodologies

Interests:

UI design, writing for the web, new technology, working with people

Honor & Awards:

Excellence award, Twin Cities STC online publication competition, 2007 Merit and Achievement awards, Silicon Valley STC publications competition, 1999 (approx)

Languages:

American Sign Language

Karen Smith

Work:

NETAPP, INC
Project Manager - Global Customer Engagement Group NETAPP, INC - Sunnyvale, CA
Events Manager - Executive Programs Group NETAPP, INC - Sunnyvale, CA
Briefing Assistant - Executive Programs Group

Education:

SAN JOSE STATE UNIVERSITY - San Jose, CA
Bachelor of Arts in History