Position:
Bank of America TelePresence - Tier 2 Customer Support Engineer at Cisco Systems
Location:
Raleigh-Durham, North Carolina Area
Industry:
Information Technology and Services
Work:
Cisco Systems
- Raleigh-Durham, North Carolina Area since Jan 2012
-
Bank of America TelePresence - Tier 2 Customer Support Engineer
TEKSystems at Cisco
- Raleigh-Durham, North Carolina Area Aug 2010 - Jan 2012
-
Bank of America TelePresence - Tier 1 Customer Support Engineer
University Loft Co.
- Indianapolis, Indiana Area Sep 2009 - Jul 2010
-
IT Support Technician
IHSAA
- State of Indiana Nov 2006 - Mar 2010
-
Football & Basketball Official
Wabash National
- Lafayette, Indiana Area Jan 2009 - Jun 2009
-
Deskside Support
Desktop Resources, Inc.
- Indianapolis, Indiana Area Aug 2007 - Dec 2008
-
On-Call Engineer / Helpdesk
Indiana University School of Medicine
- Indianapolis, Indiana Area Jul 2006 - Aug 2007
-
Computer Technician
IBM
- Raleigh-Durham, North Carolina Area Sep 2005 - Jun 2006
-
Computer Operator
Education:
Purdue University 2001 - 2005
BS, Network Engineering Technology
Holy Cross College 1999 - 2001
AA, Liberal Arts
S. Bend St. Joseph's High School 1995 - 1999
Certifications:
CCENT - Cisco Certified Entry Networking Technician, Cisco Systems
CCNA - Cisco Certified Network Associate, Cisco Systems
CCNA Voice - Cisco Certified Network Associate Voice, Cisco Systems
ITIL v3 Foundations