Position:
National Account Manager at CallCopy Inc., Actor - Stage, Voice & Improv at Professional Actor - Theatre and Corporate
Industry:
Information Technology and Services
Work:
CallCopy Inc.
- Houston, Texas Area since Aug 2012
-
National Account Manager
Professional Actor - Theatre and Corporate
- Houston, Texas Area since Sep 2005
-
Actor - Stage, Voice & Improv
Education:
Western Washington University 2000 - 2005
Skills:
Improvisation, Conference Speaking, Public Speaking, Leadership Development, Team Leadership, Performance Improvement, Process Improvement, Brand Development, Brand Awareness, Customer Relations, Customer Experience, Customer Loyalty, Contact Centre, Call Recording, Contact Center Software, Performance Excellence, Speech Analytics, PCI DSS
Certifications:
Contact Center Manager Certified, Benchmark Portal - Center of Excellence