Work:
Trilogy Health Services
Home Office Life Enrichment Regional Support
Belmont Village - Louisville, KY
Memory Programs Director
Jefferson County Public Schools - Louisville, KY
Teacher
Private Practioner - Louisville, KY
Art Therapist
Private Practioner - Louisville, KY
Art Therapist
Transitions - Louisville, KY
Art Therapist
Education:
University of Louisville Louisville - Louisville, KY
Master of Arts in Teaching LBD/EBD
University of Louisville Louisville - Louisville, KY
Master of Arts
Indiana University Bloomington - Bloomington, IN
Bachelor of Arts in Graphic Design
Skills:
Provided guidance and assistance to our health campus leaders in maintaining a dementia-friendly environment for the residents at the campus *Developed, supervised, implemented and evaluated direction of Life Enrichment and Memory Care teams to assure excellence in customer service and resident engagement *Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a positive work environment* Monitored on-going quality assurance using specified assessment tools to ensure a no-deficiency rating during my tenure *Collaborated with division vice presidents, executive directors and directors of health services to address opportunities and improve services* Oversaw staff hiring, training, evaluation, in-services and development* Managed family needs/concerns and maintained a high level of satisfaction with residents and family members * Designed and conducted monthly advanced dementia training for all staff in compliance with state regulations and corporate standards * Authored bi-weekly publications pertaining to dementia in nationally publicized corporate newsletter for team members and families