Work:
WIS - Dedham, MA
Help Desk Lead / Support Technician
Northern Essex Community College - Haverhill, MA
Accounting Tutor
Exit Professional Realty - Haverhill, MA
Office Manager / IT Technician
N.E. College of Optometry - Boston, MA
IT Support
Discus Dental Software - West Roxbury, MA
Technical Support / Software Dev
I.B.C - Natick, MA
Wonder-Hostess, Account Controller
Aries Personal Care - Medway, MA
Assistant Manager
St. Johnsbury Trucking Co - Holliston, MA
Operations Manager
Education:
Northern Essex Community College - Haverhill, MA
Associate's in Business Management / Computer Applications Option
Gibbs College - Boston, MA
Certificate in Computer Technical Support
Skills:
Ability to find common ground with diverse groups of people. Skills also include all Windows OS's, and Server 2000 to 2010, MAC, MS Office, Outlook, Lotus Notes and Domino Server, Mobile devices including iPad's and Windows Surface Pro 2, Android OS, EMC Networker, Quantum Scalar Tape Library, Avaya IP Phone System administration, VeraSmart Call Reporting, ATT Cellular account management, VPN Setup, Iron Mountain off-site disaster recovery tape management, HP desktops, Lenovo and MAC laptops, CDW vendor management, PC Connection vendor management, Inventory management, Trend Micro Anti Virus, Symantec Anti Virus.