Work:
Elster
Support Analyst
Suisse - Research Triangle Park, NC
Support Center-Support Specialist
APPTIS - Raleigh, NC
Level II Service Desk
Cisco Systems Inc - Research Triangle Park, NC
IT Analyst ll
Cisco Systems Inc - Research Triangle Park, NC
IT Analyst I Americas International
Community Healthcare Network - New York, NY
OPERATIONS SUPPORT SPECIALIST
Education:
ASA Institute The College of Advanced Technology Brooklyn - Brooklyn, NY
Associate in Computer Information System
Skills:
SKILLS Working Knowledge of installation and maintenance of various hardware and software equipment including but not limited to: LotusNotes, MS Office suites VMware, Windows XP/7,Windows Server 2003/Exchange Server, Symantec Ghost, Norton Antivirus and TCP/IP, DNS, DHCP, and Healthpro and Citrix Metaframe XP. Email support technologies. Ability to communicate easily and display a cordial manner towards individuals from a variety of socio-economic, cultural and religious background. Ability to work in a team structure. Fluent in Spanish. Strong interpersonal skills. Obtained DHS Secret Clearance 2009.