Work:
Home Makers Services
Home Care Attendant
Select Financial Serv. - Abington, PA
Team Lead/ Account Analyst
Credit Mediators Inc - Upper Darby, PA
Team Leader
Alliance One Inc - Trevose, PA
Collection Analyst
Academy Collection Serv. Phila - Philadelphia, PA
Manager l
Penncro Assoc. Inc - Philadelphia, PA
Claims Adjuster
Allied Bond/OSI Collection Serv - Trevose, PA
Team Leader
Education:
Prism Career Institute - Upper Darby, PA
Associates in Business/Accounting
Penn State University, Behrend Campus - Erie, PA
Psychology/Communications
Olney High School - Philadelphia, PA
diploma in business
Skills:
Clear knowledge and understanding of use of all standard office equipment; Proficient in Microsoft Suite 2010, Peachtree, Quick Books, Adobe software. Ability to perform individually and as a team member, diverse, able to adjust quickly, multitasking, Proven ability to engage and positively influence associate peers, clients, consumers, on all levels. Demonstrate Exceptional customer service, excellent leadership, analytical and interpersonal skills. Commercial / B2B Collections; Consumer Collections; Medical / Healthcare Collections. Knowledge of FDCPA Laws, excellent Verbal and Written communication skills.