Position:
Sr. Tech Support Specialist at Sensitech
Industry:
Information Technology and Services
Work:
Sensitech
since May 2011
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Sr. Tech Support Specialist
EMC
Oct 2008 - Jan 2010
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Tech Support Engineer - Cloud Infrastructure
Compuware Corp.
2003 - 2008
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Team Lead Customer / Technical Support
Elron Software
2000 - 2003
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Sr. Technical Support Representative
Programart, Inc.
1994 - 2000
-
Technical Manager, Workstation Customer Support
Brown Brothers Harriman
1993 - 1994
-
Senior LAN Administrator
Lechmere Inc.
1980 - 1993
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Lead InfoCenter Specialist
Education:
Georgetown University
BS, Applied Linguistics
Skills:
Management, Cloud Computing, Enterprise Software, SaaS, Unix, Pre-sales, Business Development, Troubleshooting, Team Management