Position:
Vice President, Client Services at NorthgateArinso, Vice President, Client Services at Convergys
Work:
NorthgateArinso
since 2010
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Vice President, Client Services
Convergys
since Sep 2005
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Vice President, Client Services
Education:
University of Cincinnati 1983 - 1985
Masters, Industrial Relations, Labor Relations and Economics
Skills:
Vendor Management, Outsourcing, BPO, Business Process, Performance Management, Call Center, Call Centers, HRO, Service Delivery, Human Resources, Offshoring, Business Process Improvement