Work:
American Greetings Interactive - Cleveland, OH
Desktop Support Engineer
TEKsystems at Nationwide Better Health - Solon, OH
Desktop Support Contractor
TEKsystems at Nationwide Better Health - Solon, OH
Desktop Support Contractor
TEKsystems at Jo-Ann Stores Store Support Center - Hudson, OH
Point-of-Sale Rollout Project Consultant
Robert Half at American Greetings Interactive - Cleveland, OH
Desktop Support/Migration Contractor
Robert Half at American Greetings Corporation - Cleveland, OH
Migration Contractor
The University of Kansas Department of Student Housing - Lawrence, KS
Technology Support Technician
Global Exchange Services (GXS) - Brook Park, OH
Technical Analyst Intern
Cuyahoga County Engineer's Office - Cleveland, OH
MIS Summer Intern
Education:
The University of Akron - Akron, OH
Bachelor of Science in Information Systems Management
Skills:
Windows 98/2000/XP/Vista/7, Microsoft Office XP/2003/2007 (Word, PowerPoint, Excel, Access, Outlook), Windows Server 2003/2008 R2, Windows Deployment Services, Symantec Ghost, Active Directory, Group Policy, Remote Desktop, VNC, Wave Systems EMBASSY Remote Administration Server, Wave Systems Trusted Drive Manager, Atempo Live Backup, Numara Track-It!, Sophos Endpoint Security, Aventail VPN, Dell/Lenovo hardware, Dell/HP printers