DR. JOHN HO, M.D.
Medical Practice at Pacific Ave, San Francisco, CA

Customer Success Program Manager at CA Technologies, Owner/Director at Vamav International Holdings Limited

Computer Software

CA Technologies since Apr 2011 - Customer Success Program Manager Vamav International Holdings Limited since Nov 2009 - Owner/Director CA Technologies Jun 2010 - Apr 2011 - Sr. Support Availability Manager California Pacific Medical Center May 2010 - May 2010 - Consultant VMWare Feb 2007 - Nov 2009 - Manager, Technical Support Gridstone Research 2006 - 2006 - Director, Client Services Premier Retail Networks Aug 2005 - May 2006 - Sr. Manager of Technical Services Group Microsoft Apr 2003 - Aug 2005 - Program Manager Microsoft Oct 2002 - Apr 2003 - Customer Service Consultant Microsoft Jan 2001 - Oct 2002 - Manager, Customer Support Onyx Software 1999 - 2000 - Corporate System Engineer Wayfarer Communications 1995 - 1999 - Chief Customer Advocate Starlight Networks 1994 - 1995 - Specialist, Technical Support Group cc:Mail 1992 - 1994 - Lead, Technical Support Group Xircom 1991 - 1992 - Lead, Technical Support Team Wells Fargo Bank 1987 - 1990 - Assistant Network Administrator/Lead, Support Team

Southern Illinois University at Edwardsville Sep 1982 - Sep 1986
B.S., Management Information System Edwardsville High School 1978 - 1981
Quai-Shan Elementary, Taiwan 1971 - 1973

Client Services, SaaS, Troubleshooting, Customer Satisfaction, Start-ups, Pre-sales Technical Support, Post-sales Support, Team Building, Customer Service, Customer Experience, Customer Retention, Chinese, Customer Focus, Toastmasters, Team Leadership, Mentoring, Problem Solving, Teamwork, Salesforce.com, Key Account Management, Program Management, Social Networking, Outlook, Green Belt, People Management, Process Improvement, Call Center, Cross-functional Team Leadership, Social Media, Influence Without Authority, Management, Pre-sales, Enterprise Software, Cloud Computing, Net Promoter Score, Account Management, Strategic Partnerships, Networking, Team Management, Training

choir, hiking, & desserts.

Services Team Excellence Award, 2004 Hero of the Quarter, 1996 Support Excellence Roundtable, 1993

English, Chinese

Counselor at City College of San Francisco

Higher Education

City College of San Francisco - San Francisco since Jan 2006 - Counselor San Francisco State University - San Francisco Jan 1996 - Aug 2005 - Coordinator, Community College Outreach Chevron - San Francisco & Walnut Creek Jul 1988 - May 1993 - HR Training Assistant / Accountant

San Francisco State University 1990 - 1995
M.S., Counseling - College & Career California State University-Chico 1984 - 1988
B.S., Business Admin City College of San Francisco 1982 - 1984
A.A., General Studies

Analyst at Cisco Systems, Consultant at Consultant

Information Technology and Services

Cisco Systems since Dec 2009 - Analyst Consultant since Apr 2002 - Consultant

Engineer at Viorca

Computer Software

Viorca since Aug 2004 - Engineer Intuit Apr 2002 - Aug 2004 - Software Engineer Yahoo Mar 2000 - Apr 2002 - Engineer Netscape Apr 1998 - Mar 2000 - Engineer Sun Microsystems Mar 1994 - Feb 1998 - Engineer Microsoft Sep 1990 - Feb 1994 - Engineer

Financial Controller and Corp tax Consulatant at New economy accounting

Accounting

New economy accounting since Jan 2001 - Financial Controller and Corp tax Consulatant John Ho Company Jan 1993 - Dec 1999 - Controller

Helping the profession to balance their life.

medical device assembler/manufacturing technician at micrs corp.

Electrical/Electronic Manufacturing

MELLON CAPITAL MANAGEMENT
Portfolio Manager WELLS FARGO & CO
SAS Consultant BLACKROCK
Portfolio Manager BLACKROCK - San Francisco, CA
Signal Analyst MSCI-BARRA
Senior Associate MSCI-BARRA - Berkeley, CA
Programmer Analyst

University of San Francisco
Master of Arts in Financial Economics University of California, Berkeley - Berkeley, CA
Bachelor of Arts

Associate at PWC

Banking

vp at Domno Inc.

Utilities

Chief at CBP

Government Administration