John Gilliam Ross
Engineering at Livingston Dr, Charlotte, NC

Senior Vice President/Operational Risk Manager, Legacy Asset Servicing Risk at Bank of America

Banking

Bank of America since Dec 2011 - Senior Vice President/Operational Risk Manager, Legacy Asset Servicing Risk Bank of America May 2011 - Dec 2011 - Senior Vice President, Consumer Risk & Compliance Technology - Testing Solutions Bank of America Jul 2008 - May 2011 - Senior Vice President, Global Consumer & Small Business Banking AML Hands on Charlotte Jun 2007 - Oct 2010 - Board of Directors Hands On Charlotte Apr 2008 - Mar 2010 - Vice Chairperson - Board of Directors Bank of America Aug 2007 - Jul 2008 - Vice President, Change Manager / Quality & Productivity Engineer - Global Corporate Investment Bank Bank of America Apr 2005 - Aug 2007 - Vice President, Operations Project Manager/Black Belt - Global Fixed Income Operations JPMorgan Chase Dec 1995 - Apr 2005 - Assistant Vice President

Leadership, Cross-functional Team Leadership, Six Sigma, Banking, Management, Change Management, Operational Risk Management, Business Process Improvement, Strategic Planning, Executive Management, Project Management, Team Building, PMO, Training, Outsourcing, Financial Services, Operational Risk, Relationship Management, Operational Excellence, Analysis, SDLC, Team Leadership, Program Management

Institute of Certified Bankers - Certified Corporate Trust Specialist - 2003 Six Sigma Certified Champion - 2006 Six Sigma Green Belt - 2006 Six Sigma Black Belt with Design for Six Sigma - 2006 President's Volunteer Service Award - 2007, 2008, 2009

Ross & Hoel, Pa
725 E Trade St STE 125, Charlotte 28202
(704) 906-4648

Fraud - 34%
Criminal Defense - 33%
White Collar Crime - 33%

Information Technology and Services

CitiMortgage Inc - Fort Mill, SC
Interim Unit Manager Northern Tool & Equipment - Fort Mill, SC
Logistics Clerk

Stratford Career Institute - Washington, DC
Diploma in Business Management Career Development Winthrop University - Rock Hill, SC
Bachelor of Science in Business Administration/Graphic Design South Florence High School - Florence, SC
High School Diploma Duke University - Durham, NC

Sales Rep at RUSH Truck Center Charlotte

Transportation/Trucking/Railroad

Mobile Meter Reader Standardized Test Scorer - Charlotte, NC Bookseller - Charlotte, NC Joseph-Beth Booksellers
Inventory Specialist Joseph-Beth Booksellers - Charlotte, NC
Humanities Section Owner / Inventory Specialist Joseph-Beth Booksellers
Humanities Section Owner Bookseller - Pineville, NC
Magazine Supervisor

The University of NC at Charlotte - Charlotte, NC
Masters in History University of Delaware - Newark, DE
Masters in History

OPERATIONS ASSISTANT II at Citibank

Banking