JOHN E SCHMIDT
Nursing in Houston, TX

Incident/Problem Mgmt at Direct Energy

Information Technology and Services

Direct Energy since Mar 2012 - Incident/Problem Mgmt Kelly Services - Houston, Texas Area May 2010 - Dec 2011 - Team Lead, Call Center none May 2009 - May 2010 - ITIL Certified IT Professional CompuCom Jan 1998 - May 2009 - Team Manager, Network & Security Operations Center Wang Jan 1998 - Apr 1999 - Help Desk Supervisor Business Data Inc Jul 1993 - Jan 1997 - Com Operations Mgr

Change Management, Coaching, Training, Process Scheduler, Conflict Resolution, Vendor Management, Process Improvement, Team Leadership, Call Center, Troubleshooting, SharePoint, Visio, Software Documentation, ITIL, Human Resources, Service Delivery, CRM, Leadership, Recruiting, Customer Service, Incident Management, Customer Satisfaction, Call Centers, Networking, Employee Relations, Program Management, Project Management, Active Directory, Data Center, Quality Assurance, Team Building, Technical Support, Disaster Recovery, Management, Service Desk, IT Service Management

President/CEO at John SchmidtLive!

Nonprofit Organization Management

University of Houston 1989 - 2009
Rice University - Jesse H. Jones Graduate School of Business 1997 - 1997
Regis University
South Texas Bible Institute
AA, Christian Ministry

Seeing God Transform Our Generation for Jesus Christ Family Fishing Old Cars Writing Filmaking Camping Hiking Eating Really Spicy Food

Eagle Scout-Class of '87 Los Diez Grande Award-Houston Livestock Show & Rodeo 2 Time National Academy Graduate-Royal Rangers Staff Member of the Year-Powerhouse Christian Center

Sales Director at Anheuser-Busch, Sales Director at Anheuser-Busch InBev

Food & Beverages

Anheuser-Busch - Sales Director Anheuser-Busch InBev since 1997 - Sales Director

CompuCom Systems (Sullivan & Cogliano) - Houston, TX
Help Desk Technician British Petroleum (Kelly Services) - Houston, TX
Call Center Team Lead Kelly Services / BP's Deepwater Horizon Response Call Center - Houston, TX
Team Lead (shift Supervisor) Compucom (formerly Getronics, Formerly Wang Global) - Houston, TX
Team Manager, Network & Security Operations Center Compucom (formerly Getronics, Formerly Wang Global) - Houston, TX
Network Analyst Compucom (formerly Getronics, Formerly Wang Global) - Houston, TX
Project Manager Compucom (formerly Getronics, Formerly Wang Global) - Houston, TX
Shift Unit Manager WANG GLOBAL - Houston, TX
Shift Supervisor, Consumer Help Desk Software Support Inc. - Houston, TX
Customer Support Representative Business Data Inc. - Inglewood, CA
Manager of Administrative Support/COM & Print Operations

University of Missouri - St. Louis, MO
Bachelor of Science in Business Administration Southwest Missouri State University - Springfield, MO

President at Schmidt Agency LLC, Owner at Schmidt Agency LLC

Insurance

Schmidt Agency LLC since Jun 2002 - President Schmidt Agency LLC - NW Houston since Jun 2002 - Owner

Human Resources Manager at ACS

Telecommunications

Director at CC Technologies, Inc.

Oil & Energy

Sr. Pastor at First Baptist Church Heights

Nonprofit Organization Management

Owner at Schmidt Agency

Insurance

HNIC at JS engineering

Electrical/Electronic Manufacturing