Position:
Support Analyst - Workstation Services at Raymond James Financial Inc.
Industry:
Information Technology and Services
Work:
Raymond James Financial Inc.
- St. Petersburg, Florida since Feb 2012
-
Support Analyst - Workstation Services
AIG Global Services
- Tampa/St. Petersburg, Florida Area May 2007 - Oct 2011
-
Senior IT Support Technician
TECO
- Tampa/St. Petersburg, Florida Area Oct 2006 - May 2007
-
Desktop Support Analyst & Asset Management Field Technician
CP Ships
- Tampa/St. Petersburg, Florida Area Nov 2000 - Jun 2006
-
iSeries Administrator
CP Ships
- Tampa/St. Petersburg, Florida Area Mar 1999 - Jun 2003
-
Senior Systems Support Specialist
Intermedia Communications Inc.
Nov 1997 - Feb 1999
-
Senior Information Services Techinician
Education:
University of Massachusetts, Amherst 1992 - 1997
Skills:
Servers, Security, Customer Service, Printers, Telephony, Troubleshooting, Computer Hardware, Switches, Active Directory, Citrix, Access, Windows, Disaster Recovery, Documentation, Microsoft Office, Problem Solving, Outlook, Data Center, XP, Operating Systems, Excel, Telecommunications, AS400, Desktop Support, Word, IBM iSeries, Software Installation, Software Documentation, Microsoft Excel, Networking, Databases, Microsoft Word, Routers, System Administration, VMware ESX, Windows Server, VMware, Integration, Technical Support, Virtualization, ITIL, Hardware, SharePoint