Inventors:
Bion Bartning - to follow AL, US
Jean Healy - New York NY, US
Audrey Hendley - Maspeth NY, US
David Jackson - Phoenix AZ, US
Jennifer Kraft - to follow AL, US
Denis Perracchio - Peoria AZ, US
Jarvis Slade - New York NY, US
John Williams - Jacksonville FL, US
Assignee:
AMERICAN EXPRESS TRAVEL RELATED SERVICES - New York NY
International Classification:
G06F017/60
Abstract:
An integrated travel channel system that allows users to create, view, modify and/or cancel certain travel bookings regardless of the travel channel used by the consumer (i.e., traveler) to initiate, modify or cancel the travel booking. In this manner, an integrated travel channel system can be provided, in an exemplary embodiment, that allows users to contact a full service travel office using any of a variety of travel channels 24 hours a day, 7 days a week.