Work:
Centex Systems Support Services
Associate Direct of Special Project
DELL, Inc - Round Rock, TX
Senior Technical Analyst
Affordable Heating and Cooling - Grand Rapids, MI
Operations Manager
Au Rui Ta
Training Supervisor
U.S. Army - Fort Hood, TX
Supervisor
Education:
Arizona State University - Tempe, AZ
Master of Science in Global Development and Technology
Ashford University - Clinton, IA
Master of Business Administration in Project Management
Ashford University - Clinton, IA
Bachelor of Arts, with Cum Laude Honors in Organizational Management
Military:
Rank: CorporalL.i.location.original
Skills:
HTML, CSS, JavaScrpitStrategic Planning, Cost Analysis, SalesForce, Budget Forecasting, Resource Planning, Capacity Planning, Coaching, Change Management, Agile, Marketing, Prezi, Project Management, Indesin, Illustrator, Captivate, MS Project, WordPress, Active Directory, Microsoft Exchange, TCP/IP, Print Server, MS Server 2003, Citrix, RDP, Dameware, VPN, NextGen, JIRA ticketing system, VoIP, Microsoft Office, Outlook. Dealing with Ambiguity, Technical Communication, Customer Escalation, Imaging, LAN, WWAN, WLAN, Microsoft Windows XP and 7, MAC OSX, PowerPoint, 10,071 KPH, and Access. Supervising Management Teams, Scheduling, Organizational Management, Client Relationship Management, Documentation and Reporting, Conducting Training Programs, Recruitment, Selection, Training, and Leadership.