Position:
Business Excellence Trainer/Facilitator at Impact Innovation Systems
Industry:
Professional Training & Coaching
Work:
Impact Innovation Systems
since Dec 2008
-
Business Excellence Trainer/Facilitator
County of San Diego
Apr 2008 - Nov 2008
-
Senior Election Worker Trainer
TeleTech Holdings, Inc.
Aug 2006 - Dec 2007
-
Training/Quality/Service Delivery Supervisor
TeleTech Holdings, inc
Sep 2005 - May 2007
-
Team Lead, Customer Service
Directions in Research
Jan 1997 - Jul 2005
-
Call Center Supervisor
Cybernetics Leadership Institute
Aug 1995 - Dec 1996
-
Research Specialist
United States Navy
May 1976 - Aug 1995
-
Surface Warfare Officer
Skills:
Public Speaking, Policy, Executive Management, Organizational Development, Performance Management, Program Management, Employee Training, Training, Leadership Development, Strategic Planning, Leadership, Team Building, Vendor Management, Customer Service, Business Planning, Business Strategy, Talent Management, Management Consulting, Strategy, Coaching
Honor & Awards:
ASTD San Diego - Volunteer of the Year (2009)