Position:
Program Manager, Policy Development & Grievance and Appeals Process at Humana
Location:
Louisville, Kentucky Area
Industry:
Health, Wellness and Fitness
Work:
Humana
- Louisville, Kentucky Area since Jul 2006
-
Program Manager, Policy Development & Grievance and Appeals Process
Humana
- Louisville, Kentucky Area Sep 2002 - Jul 2006
-
Manager, Policy Development
Humana
- Louisville, Kentucky Area Mar 2000 - Sep 2002
-
Internal Communications Specialist
Humana
- Louisville, Kentucky Area Nov 1998 - Mar 2000
-
Technical Writer
Education Associates
- Frankfort, Kentucky Aug 1996 - Apr 1998
-
Director Development
W. W. Norton
- Greater New York City Area Jul 1991 - Aug 1995
-
College Sales Representative
Education:
Stanford University 2012
Rice University 1991 - 1991
Certificate, publishing program
Washington University in St. Louis 1987 - 1991
B.A., English Literature
Shelby County High School 1983 - 1987
Interests:
- Alumni interviewer of prospective students, Washington University Alumni-Parents Admission Program |
- Volunteer, Adopt-A-Garden Program, Louisville Zoo
Honor & Awards:
Six Sigma Green Belt certified
Awards:
Malcolm Baldrige Criteria for Performance Excellence - Level 2 "Commitment" Award
Kentucky Center for Performance Excellence (KYCPE)
Level 2 certification recognizes awareness of the Performance Excellence criteria, evidenced by a written application report of no more than 15 pages.
"The awards program was established as an economic development tool to stimulate Kentucky business and industry to improve quality, productivity, and achieve world-class
standards of excellence."