Inventors:
Joe Scott Cavness - Lewisville TX, US
Assignee:
Verizon Services Corp. - Silver Spring MD
International Classification:
H04M 3/42
Abstract:
AIN based call routing and transfer methods are disclosed. In various embodiments call routing is based upon the availability of the requested party at the called premise and entered DTMF signals. DTMF signals and AIN mid-call triggers are used in some embodiments to support call transfer to voice mail and other services. DTMF signals and TAT triggers are used in other embodiments to support call transfer to voice mail and other services.