JOANNE M HOWARD
Cosmetology in Philadelphia, PA

Technical Summary<br/><br/>Highly skilled and knowledgeable within the following technical environments: Microsoft Suite (Word, PowerPoint, Excel, Access, and OneNote), Adobe Photoshop, SAP budget management system, Visio, and various social media environments.<br/><br/>Administrative Summary<br/> Designed, maintained, and managed various databases.<br/> Processed payroll, employees' promotions, demotions, and transfers.<br/> Produced and processed contracts and departmental statistical reports.<br/> Reconciled and authorized employees' expenses and vendors' invoices.<br/> Utilized various mainframe computer applications for reporting purposes.<br/> Supervised and monitored off-site customer service consultants and projects.<br/> Managed the start-up, daily operations, and closing of several business offices.<br/> Maintained computer systems, copier, fax, and miscellaneous office equipment.<br/> Designed the Internal Controls instrumentation to enable the monitoring of SEC reporting.<br/><br/>Extended Training<br/><br/>Affirmative Action Peer Review Supervisory Assessment Time Management<br/>Conflict Management Shorthand Diversity Training