Position:
Head, Access Services at Carnegie Mellon University Libraries
Work:
Carnegie Mellon University Libraries
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Head, Access Services
Cleveland State University
1985 - 1986
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Reference Librarian
Education:
Case Western Reserve University 1984 - 1985
Master of Library & Information Science (M.L.I.S.), Academic Librarianship
Northern Arizona University 1981 - 1982
Master's degree, English Language and Literature/Letters
Northern Arizona University 1977 - 1981
Bachelor of Arts (B.A.), French / Cultural Linquistics
Interests:
Qualitative and quantitative library assessment; interlibrary loan and document delivery service management and continuous process improvement; user-centered service provision; tap dancing; puppetry; travel; learning new languages