Inventors:
Jill Rich Behringer - Avon CT, US
Marlene G. Chickerella - Enfield CT, US
JulieeAnn McCollum - Torrington CT, US
Assignee:
Hartford Fire Insurance Company - Hartford CT
International Classification:
G06Q 40/00, G06F 15/16, G10L 15/26
US Classification:
705 4, 704235, 709206, 704E15043
Abstract:
The present invention relates to a workers compensation related insurance complaint management, processing and reporting system. According to some embodiments, an insurance complaint is received at a conversion system for processing. The received information may be converted to a specified format to populate an interactive web form. The web form may be augmented by various third party data sources and information may be additionally pre-filled through the conversion process. Automated complaint management reminders are generated by the system.