Jeremy Backman Jones
Burglar Alarm in Pleasant Grove, UT

Field Engineer at Delta Air Lines (Delta Global Services)

Information Technology and Services

Delta Air Lines (Delta Global Services) - Greater Salt Lake City Area since Jan 2013 - Field Engineer L-3 Communications (Superior Group) - Greater Salt Lake City Area Oct 2012 - Jan 2013 - Helpdesk Support Specialist Visa - American Fork, UT Oct 2010 - Nov 2012 - Technical Support Analyst Mozy (Connect Point) - Pleasant Grove, UT Jul 2010 - Oct 2010 - Support Technician Parsons (Volt) - South Jordan, UT Jun 2009 - Jan 2010 - Deskside Support Analyst Franklin Templeton Investments (Milestone Technologies) - Greater Salt Lake City Area Aug 2008 - Dec 2008 - Desktop Support Technician (contractor for Franklin Templeton) The Church of Jesus Christ of Latter-day Saints - Greater Salt Lake City Area Oct 2007 - Jul 2008 - Technical Support Representative 3 Brigham Young University - Provo, Utah Area Dec 2003 - Oct 2007 - Senior Analyst/Europe/Africa Coordinator Internal Revenue Service (Abbtech Staffing) - North Ogden, UT Nov 2002 - Dec 2003 - Information Technology Specialist (Customer Support) The Church of Jesus Christ of Latter-day Saints (CDI) - Greater Salt Lake City Area Nov 2000 - Oct 2002 - Help Desk Analyst Gateway Country, Inc. - Murray, UT Feb 2000 - Nov 2000 - Service Technician ADP (Robert Half International) - Greater Salt Lake City Area Jan 2000 - Feb 2000 - Help Desk Consultant First Security Bank (Computer Task Group) - Greater Salt Lake City Area Oct 1998 - Dec 1999 - IT Support Line Technician

University of Utah 1996 - 2011
Bachelors, Interpersonal Communication Salt Lake Community College 1995 - 2008
Associates, General Studies Brigham Young University 2003 - 2007
www.scholars.com 1999 - 1999
Certification, MCSE 2000 Courses Advanced Technical Center 1998 - 1998
Certification, MCSE 2000 Courses

Hardware, Printers, Software, Email Clients, Thunderbird, Laptops, Computer Hardware, Outlook, Smartphones, Symantec Antivirus, McAfee Antivirus, Wireless Networking, Network Connectivity, CompTIA A+ Certification, Microsoft Office, Microsoft Certified Professional, Microsoft Certified Desktop Technician, CompTIA Network+, Dell Computers, HP Desktop, HP Laptop, Cisco VPN, Building Security, iPhone Support, Android Support, Windows 7, Windows XP Pro, Windows Vista, Spyware, Computer Security, Blackberry, Active Directory, Groupwise, BMC Remedy, ITIL, Adobe, Novell, Communication Skills, Virtual Machines