Work:
USAA - Colorado Springs, CO
Member Service Representative
CareCore National
Team Lead/ Customer Service Representative
Education:
Pikes Peak Community College
Pre-nursing/ Nursing
Memorial Health Systems EMS
EMT in Emergency Medicine
Sand Creek High School
Skills:
Excellent customer service and critical thinking skills. Excellecent ability to problem solve and multitask. Ability to de-escalate irrate member. ability to work independently in a fast pace environment