Work:
Carson City Sheriff's Office - Carson City, NV
Public Safety Communications Operator
Barton Healthcare - South Lake Tahoe, CA
Physicians Biller & Customer Service Representative
Argen Corporation - San Diego, CA
Customer Service Representative & RMA Director
Skills:
More than 10 years successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting. Possess solid computer skills. Ability to type 65-70 wpm. Excellent working knowledge using Mac systems; Microsoft Excel, WordPerfect, Microsoft Word, PowerPoint and Outlook. Ability to train, motivate, and supervise customer service employees. A team player, acknowledged as Total Quality Customer Service Professional. Ability to work under pressure and stressful conditions. Ability to prioritize and handle multiple tasks in a fast paced working environment. Excellent verbal and written communication skill.