Work:
American Home Shield
Customer Service Representative I
SCAN SOURCE - Southaven, MS
Receiving Dept / Team Leader
DILLARD'S - Memphis, TN
Sales Associate/Customer Service
SITEL - Memphis, TN
Healthcare Specialist / Team Leader
Education:
Kaplan University - Dallas, TX
AAS in Medical Office Management
Noxubee County High - Macon, MS
DIPLOMA in COLLEGE BOUND COURSES
Skills:
Strategic leader and problem solver skilled in distribution, hitting (8,000 keystokes), organizational skills and use of Microsoft Words, Windows, Power point, and excel, healthcare operations, medical coding, staffing and process improvement. Trained employees in ways to implement processes that increase productivity to the company safety audit. Expert at customer relations, both domestic and international, resulting in 100% customer satisfaction. Five or more years management experience, communication skillful, both verbal and written with diverse groups